I dropped Ubiquiti after their wifi APs started uploading telemetry. UI’s subsequent reaction to the secret telemetry (it was not announced or in any changelog before an user got curious about their Ubiquiti AP’s extra data packets headed to the internet) was to gaslight users and add an opt-out. The attempt was successful - people rarely bring it up and some will defend the actions of Ubiquiti.
I get it. Telemetry helps with diagnosing issues. But UI’s reaction to being unmasked made me realize they could never, ever be trusted for network infrastructure.
I get it. Telemetry helps with diagnosing issues. But UI’s reaction to being unmasked made me realize they could never, ever be trusted for network infrastructure.