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How do these things even exist? Obviously the people in the cars don't want them, and will never use them. Even the people A/B testing them should eventually figure that out.


I suppose it's the "better horse" paradox. A/B testing can only get you incremental improvements, to make the leap from a really good horse to a car, you need to make a bet and sustain it for a bit to get people comfortable enough to decide to try it out.

That's not to say that whatever Waze is doing is a good idea, but that may well be the underlying mechanism for why they're trying.


> better horse

I've been looking for a way to articulate this problem in A/B testing, thanks.


When hundreds of people try to ride the same horse at the same time, is it still better?

That's what I call a "better horse paradox".


Presumably they get paid to put them in regardless of whether they are used; and enough people accidentally click it that it stays in use.




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