Wow, this blows my mind, but it doesn't surprise me.
I encountered similar frustrations while doing an excellent job in the Marine Corps.
I've come to believe that virtually any bureaucratic institution will be weighted this way.
Agreed. He's describing an organization where the leaders are not actually interested in doing a good job. An organization that's not a true meritocracy. An organization where actually playing the game is more important than doing a good job.
Heartbreaking as it is, that describes most large organizations, and most small ones too. If you work at a place where the leadership supports you and truly wants you to do a good job, where the best people get promoted regardless of whether they're "playing the game" then you have found a rare place indeed!
I think that our education system was trying to teach me this all along, and I failed to learn it until I was in my 40s.